Complete Network Design & Installation
We work with our customers to install and/or upgrade their computer networks...
- Server design & installation using Microsoft & Novell systems.
- Workstation setup & deployment.
- Shared resources installation - printers, FAXes & copiers, etc.
- Internet connectivity & firewall protection installation.
- Data backup & disaster recovery planning.
- Software deployment & standardization.
- Internal & Internet accessible email systems.
- Remote access: VPN, terminal services or remote control.
- Anti-virus and anti-spyware software installation.
- Database installation & maintenance.
- Mainframe & legacy system integration.
- Help desk & user training and support.
- Wireless networking and security configuration.
Troubleshooting & Repairs
We provide quick response to our customers when their systems fail or slow down to minimize the impact on their businesses...
- Experienced consultants with over 20 years in experience who can quickly locate and fix the problem(s).
- Customers get the same, dedicated team of consultants each time they need on-site support for better customer service.
- Service contracts are available for guaranteed response time.
Systems Management
Our customers rely on e-Tech to provide on-going support and management of their computer systems...
- We provide on-going server and workstation management to help keep systems running at their very best and to avoid costly down time.
- Installation of management software that aids IT staff monitoring of critical systems for better problem identification and resolution.
- Remote management for quicker response to issues and problems and system maintenance that is transparent to users.
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